Members
General Questions
Membership
Corporate
- What if I want to buy more credits?
- What if I do not use all of my credits during my cycle?
- How do I upgrade or downgrade my plan?
- What happens if I am no longer an employee and I want to cancel or change my plan?
- How do I switch my membership over to a corporate plan if I'm a CURRENT or PREVIOUS member of KidPass?
- How do I sign up if I'm a NEW member of KidPass?
Semesters
- Can I use my credits for purchasing a semester?
- Do I need to present proof of purchase to the provider after I register for a semester on KidPass?
- What’s the refund policy for semesters?
- How do I schedule makeup sessions?
- Are semester dates, holidays and policies the same when purchased through KidPass?
- How will purchasing a semester affect my monthly KidPass membership?