How can I apply a gift card to my account?
Do you offer Gift Cards?
What are credits?
How do I cancel a reservation?
Are there additional fees?
How do I add children to my account?
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How do I update my credit card information?
Can I change my membership plan?
I forgot my password, help!
Can I pause my membership?
Can I cancel my membership?
Do you have a referral program?
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What if I want to buy more credits?
What if I do not use all of my credits during my cycle?
How do I upgrade or downgrade my plan?
What happens if I am no longer an employee and I want to cancel or change my plan?
How do I switch my membership over to a corporate plan if I'm a CURRENT or PREVIOUS member of KidPass?
How do I sign up if I'm a NEW member of KidPass?
Can I use my credits for purchasing a semester?
Do I need to present proof of purchase to the provider after I register for a semester on KidPass?
What’s the refund policy for semesters?
How do I schedule makeup sessions?
Are semester dates, holidays and policies the same when purchased through KidPass?
How will purchasing a semester affect my monthly KidPass membership?
I'm interested in finding a Daycare. How do I get started?
How do I schedule a Daycare Tour?
How can I enroll for Daycare through KidPass?
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